Terms
Draft. These terms are waiting for final review and may change before Cambyte takes real payments.
These terms cover app builds ordered on this website or agreed by email, and care plans. They are written in plain English on purpose. If anything is unclear, email hello@cambyte.co.uk before you pay.
Who we are
Cambyte is the trading name of Roberto Pires Almeida, a sole trader based in Cambridge, UK (“we”, “us”). Your contract is with Roberto Pires Almeida trading as Cambyte. You can reach us at hello@cambyte.co.uk.
What you can order online
Starter and Business apps have fixed prices for the features listed on the prices section on the day you order. The Android version, AI chat assistant and card payments extras have fixed prices too. Custom apps, AI work, store listings and web apps are not sold online: they get a fixed written quote after you email what you need.
Paying
- You pay 50% of the fixed price as a deposit when you order, on Stripe's secure checkout. We never see your card details.
- The other 50% is invoiced when Apple approves your app. You can pay it by card or bank transfer within 14 days of the invoice.
- Prices are in pounds sterling. If you pay from outside the UK, your bank may add its own conversion fee.
- Apple's developer fee (£79 a year, paid by you to Apple) is not included.
After you pay
We email you, usually the same working day, to book a kickoff call. If you are a private person and did not ask us to start early, the kickoff call and the work wait until your 14-day cancellation period has ended. After the call you get a one-page written plan: the screens, the features and the target date. If what you need turns out bigger than the package you paid for, we tell you in writing what would change before doing any extra work: moving up to Business, adding an extra, or extra hours at £45 an hour. Nothing extra is charged unless you agree it in writing. If you would rather not go ahead at that point, you get the whole deposit back.
Building and launch
You get test versions on your own phone while the app is built. We prepare the App Store submission and answer Apple's questions. Apple decides when an app is approved, so dates are targets, not promises about Apple's review. After launch you get 30 days of bug fixes at no charge.
Changes after launch
Without a care plan, changes are £45 an hour and quoted before any work starts. With a care plan, they come out of your monthly hours.
Care plans
- A care plan starts the month after launch. It is never charged when you pay the deposit.
- When your app goes live we send you a link to start the plan on Stripe. It is billed monthly.
- There is no minimum term. Cancel any time by email with 30 days' notice.
- Unused hours carry over for 3 months.
Cancelling and refunds
If you are buying for a business, charity or club, you can cancel at any time by email. We refund the deposit minus the card fee Stripe keeps and minus the work already done at £45 an hour, which we list for you. You never pay more than the deposit for work done before the app is approved. One exception: if the work turns out bigger than your package and you decide not to go ahead, as described under “After you pay”, you get the whole deposit back.
If you are buying as a private person, you can cancel for any reason within 14 days of paying, and you get a full refund. Work starts after those 14 days unless you ask us to start sooner, by ticking the box on the order form before you pay. That choice is sent to us with your payment and we confirm it in our first email. If you ask us to start sooner and then cancel within the 14 days, you pay only for the work done up to then, at £45 an hour, and get the rest back. After the 14 days, the business rules above apply.
To cancel, email hello@cambyte.co.uk and say you want to cancel. Refunds go back to the card you paid with within 14 days of your email.
If you are a private person, nothing here affects your legal rights, including your right under the Consumer Rights Act 2015 to work done with reasonable care and skill.
Who owns the app
You own the code, the design files and the App Store listing from the day you make the final payment. We reuse our own tested building blocks to keep prices low; you get a permanent right to use them as part of your app.
The law
These terms are governed by the law of England and Wales. If you are a private person living in Scotland or Northern Ireland, you can also bring a claim in your own courts.